Credit: Original article published by Crypto Briefing Blog.

Robinhood, a popular retail stock investment app, continues to suffer from hacks. The latest episode involved nearly 2,000 accounts.

Robinhood Hacked Again Despite Security Measures

As the team stated earlier, the hacks involve users’ email accounts and are not connected with the platform. The company implemented safety precautions like 2-factor authentication and identification resubmission, but these measures didn’t help in some cases.

Some users reported signs that their emails had been compromised and understood why they had been locked out of their accounts. Others didn’t notice any signs of a breach and were shocked to see their stocks being sold.

The major complaint during the events revolved around Robinhood’s poor customer service, according to users. 

There is no hotline to call, for example, in cases of emergency. Interestingly, Robinhood had previously published a post about expanding its customer experience team.

Many users still don’t have access to their accounts and can’t get a satisfactory response from the team regarding their funds.

This article is strictly for informational purposes only. It is not a direct offer or solicitation of an offer to buy or sell, or a recommendation or endorsement of any products, services, or companies. CryptosOnline.com does not provide investment, tax, legal, business or accounting advice. Neither the company nor the author is responsible, directly or indirectly, for any loss or damage caused or alleged to be caused by, or in connection with, the use of or reliance on any content, goods, services or opinions mentioned in this article.

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